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Exceed Statement of Standards

1) Parent Conferences: Our clients conduct parent conferences that are meant to help parents cope, to give them guidance on how to deal with their student, and to ensure their student gets home to them as quickly as possible.  These conference never indoctrinate the parents. 

2) Length of Stay: Our clients keep the student no longer than is needed for them to turn around, and almost never for more than a year.  Their goal is to get the student back home. 

3) Isolation: No Exceed client uses isolation rooms as a part of their center. 

4) Freedom of Expression: Our clients ensure that students are encouraged to converse with each other, when appropriate.  Talking is never forbidden. 

5) Therapy: Our clients clearly state the therapy they employ on students, with parents approval. Therapy is meant to educate and eliminate past trauma in a student’s life and never to indoctrinate. 

6) Education: Our clients ensure that their education is accredited and if students get a diploma while there, it is real. 

7) Aftercare:  Our clients normally offer aftercare, to help the students cope at home. 

8) Student Rights. Our clients adhere to statements of students rights. See below to a typical example: 


  • Right to Nourishment:  All students will be provided balanced and nutritious meals daily. This diet, which is vital for their health and well-being, is a fundamental part of our program and is consistently provided to all students, regardless of their behavior. It is our policy that this complete nutritional regimen is never used as a bargaining tool or denied as a punitive measure. While we do recognize and encourage positive behavior with occasional special treats, the regular, wholesome meals and adequate hydration we provide are steadfast for every student in our care. 
  • Right to Rest and Sleep:  Students have the right to sufficient daily rest, which is crucial for their physical health, mental well-being, and academic performance. This program ensures a structured environment that promotes regular rest and sleep patterns, providing a foundation for students to thrive in their educational pursuits, emotional health, and personal growth. Rest will never be denied, interrupted, or reduced as a means of disciplining or correcting students. 
  • Right to Communicate: Respectful and safe verbal interactions between students and staff are a cornerstone of our ethos. Students have the right to communicate with other students (on campus) or staff, except when verbal interruptions or outbursts are inappropriate (for instance, while in a classroom, library, study time, special training, or in group events). Staff members may monitor such contacts to ensure they are not bullying, threatening, intimidating, abusive, predatory, or generally disrespectful. Each student shall be taught how to appropriately communicate with, listen to, and respect others. 
  • Right to Respect of Body and Person: Students and staff will interact verbally in ways that are always respectful and non-threatening. Staff members may not use threats of physical punishment, isolation, verbal intimidation, ridicule, shaming, shunning, or other forms of verbal humiliation to discipline or correct students. 
  • Right to Have One’s Possessions: Students have the right to keep personal items consistent with their growth and therapeutic needs, within the bounds of institutional safety and allowed limits. Decisions on whether to allow or confiscate personal items will apply equally to all, without bias towards any individual or their progress or conduct. 
  • Right to Privacy: Students are entitled to privacy, including personal space and storage, with the understanding that staff may oversee activities and communications to maintain safety and program integrity. Inspections of living areas and belongings, especially upon return to campus, are conducted to prevent prohibited items from compromising student safety. 
  • Right to Freedom of Movement: Students are entitled to age- and maturity-appropriate activities, with regular scheduling of healthy physical exercise. The use of seclusion or restraints is strictly prohibited, except as a temporary measure under close supervision when a student poses an immediate risk to others. 
  • Right Not to be Given Meaningless Work: Students may be assigned routine chores and household tasks as part of valuable life skills education. Assignments should not be profit-driven or punitive. Vocational training opportunities may be available for those interested. 
  • Right to See Student Updates and Disagree with Their Contents: Students will have access to review and challenge any negative remarks recorded in their personal files, ensuring alignment with ongoing treatment and goal setting. 
  • Right to Basic Clothing Necessities: Students are entitled to suitable attire that reflects personal modesty and is appropriate for their age and program level. Staff and parents shall collaborate to fulfill each student’s essential clothing requirements, ensuring proper attire for all weather conditions. 
  • Right to the Natural Elements: Students have the right to daily exposure to natural elements such as fresh air, light, and outdoor exercise (as appropriate). Healthy outdoor activities should be a routine part of every student’s experience.  
  • Right to One’s Bed: Students have the right to a personal bed in a room that may be shared with other students and monitored by staff (for everyone’s safety). 
  • Right to Family Visits: Students may visit with family or guardians at home or our facility. To ensure the continuity of our program, such visits should be requested in advance and planned. A staff member may monitor some or all such visits in our facility to ensure the interaction from all individuals is in keeping with the treatment plan for the student.  Upon returning from visits, we ensure the safety and wellbeing of all students by conducting a thorough check to verify that they have not inadvertently come into possession of any prohibited or unsafe items. Please be assured that this process is conducted with the utmost respect for the student’s privacy and dignity; it does not involve strip searches. 
  • Right to Lodge a Complaint or Appeal: Students, parents, or legal guardians are permitted to raise concerns or complaints, initially addressing them to the school administration. Should the initial response be unsatisfactory, they have the right to escalate their appeal to the school’s owners or the institution’s board. 
  • Right to Medical Care: Every medical situation is treated with the highest level of attention and diligence. Staff members are trained to identify health concerns and are required to promptly obtain professional medical assistance whenever a situation is assessed as needing such attention. This ensures that all students receive timely and appropriate care for their health and well-being. 
  • Right to Transcripts: Students are entitled to obtain a comprehensive record of their academic achievements during their tenure at the school. This transcript should reflect courses taken; grades earned. The program is committed to maintaining transparency in the evaluation process and ensuring that full access is given to these educational records for future academic or professional pursuits. 
  • Right to Leave the Program (with parental approval):  Students, with parental or guardian agreement, may withdraw from the program, provided they give timely notice as specified by the school’s policies. During this period, the program will facilitate the transition, including document preparation; however, pre-paid fees may be forfeited according to the school’s financial policies. The staff aims to ensure a smooth withdrawal, prioritizing the student’s educational and therapeutic continuity. 
  • Right and Method to Report Abuse: Students are assured the right to report any instance of perceived abuse within the program confidently and safely. The school’s policy safeguards the student from any form of retaliation or negative consequences as a result of such a report. This process is designed to ensure that all concerns are addressed promptly and thoroughly while maintaining the student’s welfare and anonymity if desired. The institution is committed to creating a transparent environment where the well-being of students is paramount, and any reported misconduct is investigated with due diligence. 
  • Educational Rights: Students are entitled to receive a comprehensive and age-appropriate education that is in harmony with their academic level and personal development. The school is dedicated to providing a curriculum that meets each student’s unique educational needs, fostering an environment where intellectual growth and learning flourish. This commitment ensures that students are equipped with the knowledge and skills necessary for their future academic and life successes. 




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Colorado Office
5550 Tech Center Drive Suite 306
Colorado Springs, CO 80919

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